Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Level Supprinting LLC ("Level Supprinting", "we", "us", or "our") governing your access to and use of our website, services, and products.

• By accessing or using our services, you agree to be bound by these Terms
• If you are using our services on behalf of a company, you represent that you have authority to bind that company
• You must be at least 18 years old to use our services
• We may modify these Terms at any time, and continued use constitutes acceptance of changes

2. Services Description

Level Supprinting provides professional printing services including but not limited to:

• Business cards, brochures, and marketing materials
• Vinyl banners, signs, and displays
• Custom apparel and promotional products
• Design templates and customization tools
• Print fulfillment and delivery services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Account Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information as needed
• Keep your password confidential and secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use or security breach

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payment

Placing Orders

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• Prices are subject to change without notice
• You are responsible for reviewing order details before submission

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, debit cards, and other payment methods as displayed
• All payments are processed securely through third-party payment processors
• You agree to pay all charges incurred under your account

Taxes

Applicable taxes will be added to your order total. You are responsible for paying all taxes associated with your purchase.

5. Artwork and Content

Your Content

• You retain ownership of content you upload to our platform
• You grant us a license to use your content solely for fulfilling your orders
• You are responsible for ensuring you have the right to use all uploaded content
• You represent that your content does not infringe on any third-party rights

Prohibited Content

You may not upload content that:

• Infringes on intellectual property rights of others
• Contains offensive, illegal, or harmful material
• Violates any applicable laws or regulations
• Contains personal information without consent
• Promotes discrimination, hate, or violence

We reserve the right to refuse to print any content that violates these guidelines.

6. Shipping and Delivery

• Delivery times are estimates and not guaranteed unless specified
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for delays caused by carrier or customs issues
• Free shipping offers may have conditions and exclusions
• International shipments may be subject to customs duties and taxes

7. Returns and Refunds

Our return and refund policy includes:

• Defective or damaged products may be returned for replacement or refund within 14 days
• Custom-printed items cannot be returned unless defective
• Refunds will be processed to the original payment method
• Shipping costs for returns of non-defective items are the customer's responsibility
• We reserve the right to request photos or return of items for quality assessment

For detailed return instructions, please contact our customer service team.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Level Supprinting or our licensors and is protected by intellectual property laws.

• You may not reproduce, distribute, or create derivative works without permission
• Our design templates are provided for your use but remain our property
• Trademarks and trade names may not be used without prior written consent

9. Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the specific order
• We are not liable for delays or failures beyond our reasonable control
• We do not guarantee specific results from using our services

10. Indemnification

You agree to indemnify and hold harmless Level Supprinting, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation fails
• Binding arbitration in New York, United States, if mediation fails

These Terms shall be governed by the laws of United States, without regard to conflict of law principles.

12. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use our services will immediately cease.

13. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and Level Supprinting
• Severability: If any provision is found unenforceable, the remainder shall continue in effect
• Waiver: Failure to enforce any right does not constitute a waiver
• Assignment: You may not assign your rights under these Terms without our consent
• Force Majeure: We are not liable for delays due to circumstances beyond our control

14. Contact Information

For questions about these Terms of Service, please contact us: